Effective date: November 11, 2026
Keva Gold (“we,” “us,” or “our”) operates [website address]. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or place an order.
Information we collect
Depending on how you use our website, we may collect:
Contact and delivery details, such as your name, email address, phone number, billing address, and shipping address.
Order and transaction details, such as products purchased, order history, and payment status. Payments are processed by [payment provider]. We do not store full payment card numbers unless expressly stated here.
Account details, if you create an account.
Messages and information you provide when contacting customer support, signing up for updates, or submitting a review.
Device and usage information, such as IP address, browser type, pages viewed, referring pages, and approximate location, collected through cookies and similar technologies.
Please do not submit sensitive personal information through the website unless we specifically request it.
How we use information
We may use personal information to:
Process, fulfill, and update orders and payments.
Arrange delivery, manage returns, and provide customer support.
Operate, maintain, secure, and improve the website and our services.
Send service messages about orders, accounts, or policy changes.
Send marketing messages where permitted by law. You can unsubscribe using the link in a marketing email.
Detect, investigate, and prevent fraud, security incidents, or misuse.
Comply with legal obligations and protect our rights.
How we share information
We may share information with service providers that help us operate the business, such as payment processors, hosting providers, analytics providers, customer service tools, and shipping carriers. They may use information only as needed to provide services to us, subject to their own obligations.
We may also disclose information when required by law, to respond to lawful requests, to protect people or property, or in connection with a business transfer such as a merger or sale.
We do not sell personal information for money.
Cookies and similar technologies
We and our service providers may use cookies and similar technologies to keep the website working, remember preferences, understand site usage, and if enabled measure or personalize advertising. You can manage cookies through your browser settings and, where available, our cookie preference tool. Blocking some cookies may affect website features.
Data retention and security
We keep personal information for as long as reasonably necessary for the purposes described here, including to complete transactions, maintain business records, resolve disputes, and meet legal requirements. We use reasonable safeguards designed to protect information, but no online transmission or storage system can be guaranteed to be completely secure.
Your privacy choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; to object to or restrict certain processing; or to withdraw consent where processing relies on consent. You may also have the right to appeal a decision about a privacy request or complain to a regulator.
To submit a request, contact us at [email protected]. We may need to verify your identity before responding. You may use an authorized representative where applicable law permits.
Marketing emails can be stopped at any time using the unsubscribe link. This will not stop essential service messages.
Children’s privacy
Our website is not directed to children under 10. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us information, contact [email protected].
International visitors
Your information may be processed in countries where we or our service providers operate. Privacy protections in those countries may differ from those where you live. Where required, we use appropriate safeguards for international transfers.
Third-party websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for them.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the effective date. Where required by law, we will provide additional notice or obtain consent.
Contact us
For privacy questions or requests, contact:
